Angel Publishing has been a PMC client for almost ten years now. Our growth would not have been possible without your dedicated, knowledgeable staff. Thanks for your commitment to excellence....
Our Complete Solutions Package eliminates the hassle and expensive process of outsourcing to multiple suppliers for your critical business needs.
PMC delivers a seamless flow of essential services and information efficiently and cost-effectively. Our Complete Solutions Package affords you more time to focus on your business and what you do best. PMC adapts to your unique business operations utilizing our strengths of order management. Our customer service center, ecommerce solutions and fulfillment services provide exactly what your business needs to succeed in the ever changing economic climate.
So if you're looking for a Complete Solution including order processing, ecommerce, customer service and fulfillment or if you want any combination of services, PMC is flexible to adapt to your unique business needs. We will leverage specific areas of our operations and services into a custom solution - just for you.
Leave it to PMC to put all the pieces together to create the effective solution you're seeking.
Complete Solutions Package Includes:
Customer Service Center
- Inbound phone support with dedicated voicemail management
- Custom email management
- Open and process mail
- Data entry - orders, cancellations, changes
- And much, much more…
eCommerce Solutions Suite
- Flexible and secure data storage
- Automated customer retention email program
- Online shopping cart branded to your site
- List maintenance
- PCI compliance and SSL certified
- Full Client Portal Access
- And much, much more…
Complete Fulfillment Services
- Customized pick, pack and ship fulfillment
- Customized email confirmation and packing slips
- Inventory quality control reporting
- Warehousing management
- Returns processing
- International shipping
- 24 hour shipping SLA
- Premium and insert fulfillment
- Continuity and auto-ship programs
- And much, much more…
Financial Services
- Dedicated merchant and bank accounts
- Accounts payable
- Credit card processing and cash management
- Sales tax liability reporting
- Wire and transfer processing
- Gateway set up and management
- And much, much more…
Find out how you can reach your operational goals and achieve success through these integrated support solutions at Publishers Management Corp. - Contact Us Today!
